Nick Raine-Fenning Course Director
Joined: 27 May 2006 Posts: 2037 Location: Nottingham
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Posted: Wed Mar 17, 2010 12:40 pm Post subject: Root Cause Analysis (RCA) |
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Root Cause Analysis
Found this excellent site on Root Cause Analysis (RCA) from the NHS National Patient Safety Agency (NPSA) and their National Reporting and Learning Service.
The NPSA say | Quote: | | "RCA investigations offer a framework for reviewing patient safety incidents, claims and complaints. Their aim is to identify what, how, and why patient safety incidents occurred. Analysis can then be used to identify areas for change, develop recommendations and look for new solutions. |
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